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Telecommunication Expense Management
Ongoing Review of Your Telecom Expenses
Telecommunication
Expense Management (or TEM, as it is often
referred)
is an expression that references services and solutions that provide
cost reducing measures to voice and data telecommunication subscribers.
Telecommunications
mergers, margins, and revised service offerings tend to contribute to a
less than optimal level of carrier billing quality assurance.
Subscribers absorb this less than desirable level of quality assurance
through any number of costly carrier oversights. Some of these
oversights are known to include:
- Billing services that were
never requested
- Billing services that were
discontinued
- Incorrect service quantities
- Duplicate billing
- Typographical errors
- Unused or underused circuits
and services
- Improper carrier selection
- Inappropriate taxes
- Inconsistencies between
contractual terms and
billed rates
If you're a small business or consumer,
you, your accountant, or an
independent teleommunications specialist may assist you with your
telecommunication expense management needs.
If you're a large
business, spending in excess of $5K per month on
telecommunications services, you may want to consider outsourcing your
telecom bills to a professional telecommunication expense management
company, or purchasing off-the-shelf telecom expense management
software to incorporate into your business.
Use
the following criteria when selecting the right solution for your
business:
- Does the
company/software specialize in helping clients in my industry?
- Get referrals
of current clients using the solution
- What is the
average percentage of savings other clients have realized, and would
this offset the cost of the proposed solution?
- What are the
ongoing costs for this solution?
Utilizing
a telecom
expense management solution in your business could save you thousands
of dollars per year in telecom costs.
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